Casino Bonuses FAQ

Congratulations! If you are thinking about claiming a UK online casino bonus, you’re a step closer to some great fun and entertainment at casinos listed here at However, before you begin we are sure you may have plenty of queries on bonuses and how to make the most of them.

Common questions players from the UK ask

Here are answers to a few of the most common questions that every new casino player may want to know before signing up at a UK online casino.

Are online casinos and my personal data safe?

All the UK casinos we recommend actually make it to our list based on several tests conducted by our experts, which includes issues such as data security. All the casinos utilize advanced SSL encryption technology similar to that used by online banking. Every casino listed also state in their terms and conditions that they do not rent or share personal data with any third party.

What do I do to claim a casino bonus?

Casinos vary in the method they allow members to claim bonuses. Most often they automatically have the bonus credited to the respective player’s account.

Some bonuses may involve the use of a bonus code that must be redeemed at the Cashier in order to claim the bonus.

Some bonuses are by special invite only through messages received via email so make sure to sign up for the casino’s newsletter to avail of such bonuses.

What exactly is a bonus code?

A bonus code is usually a string of alphabets and digits such as BONUS100 or CLAIM150. This code must be copied correctly and pasted in the Cashier section when you make a deposit. Once you use the code the bonus will be automatically credited to your casino account.

Is bonus money always cashable?

There are typically two types of bonuses, cashable and non-cashable or sticky bonuses.

Most bonuses are non-cashable, which means you can only withdraw winnings made from the bonus money and not the bonus amount.

Some bonuses are cashable where you can withdraw both the initial bonus amount as well as winnings made from using the bonus funds.

Is there are restriction on the games I can play with bonus money?

The types of games eligible vary, which is why it is important to read the terms and conditions. In most cases, a number of games can be played with bonus money. This includes slots, table games, card games, and scratch cards as well.

However, each type of game contribute differently towards reducing the play-through or wagering requirements. Slots and scratch cards usually contribute 100%. Table poker, blackjack and video poker contribute between 20% and 2%. Some casinos may not permit roulette, classic blackjack and some poker games and a few medium to high variance slots such as Scrooge, Devils Delight, Champion of the Track, Robin Hood, and Tomb Raider 2, to contribute towards meeting wagering requirements.

What is house edge? What games have the best house edge?

House edge is the built-in advantage a casino and is the average profit it receives from a player’s bet. For example, the house edge in roulette is around 5%, which means that for every GBP bet the casino retains 5p as profits and returns 95p on an average to the players as winnings.

For the most part, games of skill such as blackjack and video poker have the best house edge since you can use strategies to lower the house edge. In games of chance such as slots and scratch cards, the house edge is the worst since there are no strategies that work.

Bonus abuse, is this real?

Expert gamblers have over the years created ways that could tilt the odds in their favor. However, these are usually considered illegal and cannot be used in a UK online casino. Types of abuse include irregular betting patterns, delaying game rounds in a game to a later time when there are no more wagering requirements to be met, and playing bonus money on games that do not count towards wagering requirements, to name a few. If the casino detects any form of abuse they are likely to cancel the bonus and take away any associated winnings. In some cases, they may also choose to terminate the player’s account.

What does wagering requirement in a bonus mean?

Wagering requirement is the number of times a bonus and/or deposit amount must be wagered before you can cash out any winnings. This must be done on eligible games that may contribute differently as explained earlier. Any withdrawal request placed prior to meeting the wagering requirement will result in the bonus and any winnings being removed from the player’s account.

Is there any withdrawal limit on winnings from bonus money?

Some UK casino bonuses limit the amount a player can cash out, which is usually stipulated in the terms and conditions. This is typically in a free spins bonus or a no deposit bonus where the maximum cash out may be anywhere between £20 and £100. Some deposit bonuses may also have withdrawals capped at 5x or 10x the deposit or bonus amount.

Is there a maximum betting limit with bonus funds?

Most bonuses permit a player to bet a maximum amount per spin/round/hand. This is usually in the range of £5 to £10. Some limits are based on a percentage of the bonus amount received.

Can I withdraw winnings early?

Bonus rules do not permit any cash out unless the wagering requirements are fulfilled. Any attempt to do so will result in the bonus and winnings being deducted from your account.

I'm confused between free spins and no deposit bonuses, which should I choose?

If you are purely a slots enthusiast it may be prudent to pick a free spins bonus. If you like to mix things up between slots and table games then a no deposit bonus is the ideal alternative. Just make sure to read all the fine print in the terms and conditions before making a choice.

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